Fast. Modern. AI-Powered.
Bug Reporting Tool

Professional bug capture with session replay and AI-powered triage.
Delivers high-quality reports to your issue tracker like Jira, Trello, or Linear.

5-Minute Setup
Works With Your Tools
5x More Affordable

THE VALUE

Why Teams Choose
Tools Over Platforms.

Less software to manage. More time shipping features.

1

Keep Your Issue Tracker

Your team already lives in their issue tracker. Why force them to manage bugs in yet another system? SnagRelay captures reports and delivers them straight to your existing issue board. One source of truth. Zero board-switching.

2

5x More Affordable

Other tools charge enterprise rates for bloated platforms with features you'll never use. SnagRelay focuses on what matters: professional bug capture and smart AI triage—at a fraction of the cost.

3

Live in 5 Minutes, Not 5 Days

Add one script tag. Connect your issue tracker. Done. No IT approval process, no multi-week onboarding, no configuration hell. If you can copy-paste, you can deploy SnagRelay.

Comparison

a Capture Tool
Not Another Issue Tracker.

SnagRelay captures professional bug reports and sends them to the issue tracker you already use. No separate board to check. No data in two places.

What You GetSnagRelayAlternatives
Setup TimeUnder 5 minutes30-60 minutes
Data Lives InYour Issue TrackerTheir Platform
Context SwitchingNoneConstant
Screenshot QualityHD with Pro AnnotationsVaries by Tool
Session Replay & PlaybackFull Recording + PlayerLimited or Not Available
Video Recording60-sec Full HD IncludedLimited or Paid Only
Console & Network LogsAlways IncludedOften Extra Cost
AI Reproduction StepsAutomaticManual
Smart Duplicate DetectionLearns Your PatternsManual Review
AI Assignee SuggestionsImproves With Your TeamManual Assignment
Cost ComparisonUp to 5x More AffordableEnterprise Pricing
Quick Start

Capture. Analyze. Deliver.
All Automatic

Your bug tracker stays the same. Your reports get dramatically better.

01

One Click, Complete Context

HD screenshots with annotations, session replay recording, 60-second video, and automatic reproduction steps. Everything captured professionally - no technical knowledge required.

02

Smart Triage Happens Instantly

AI detects duplicates, suggests priority levels, and recommends the right assignee. All the intelligence, none of the manual sorting.

03

Appears Where You Already Work

Reports go straight to your issue tracker. No switching dashboards. No copying data. The system learns from your decisions and gets smarter over time.


Everything You Need to
Report Bugs Perfectly

Comprehensive tools that capture every detail developers need

Feature

Smart Screenshot Annotations

Capture and annotate screenshots without leaving your app. Highlight issues, draw attention to bugs, add comments, and hide sensitive information - all with intuitive tools.

  • Highlight problem areas with color overlays
  • Draw with pen tool for precise markings
  • Add arrows to point at specific elements
  • Comment directly on screenshots
  • Hide/redact sensitive information (API keys, passwords)
  • One-click capture, instant editing
Smart Screenshot Annotations
Feature

Session Replay & Playback

Watch exactly what users experienced before reporting a bug. Full session replay captures every interaction, scroll, and click - then plays it back like a movie in your dashboard.

  • Records complete user session automatically
  • Replay every interaction step-by-step
  • See exact mouse movements and clicks
  • Track scroll behavior and form inputs
  • Works on all devices (desktop, tablet, mobile)
  • Visual playback player in your dashboard
Session Replay & Playback
Feature

Video Recording with Auto Reproduction Steps

60-second screen recording with AI-generated reproduction steps. Every video automatically becomes a detailed step-by-step guide for developers.

  • Records up to 60 seconds of screen activity
  • Tracks every click and user interaction
  • Auto-generates detailed reproduction steps
  • Captures form inputs and navigation flow
  • Developers know exactly what happened
  • Perfect for complex, hard-to-describe bugs
Video Recording with Auto Reproduction Steps
Feature

Complete Technical Context

Capture everything developers need to fix bugs fast. Full console logs, error stack traces, and network activity - all automatically collected.

  • All console errors and warnings captured
  • Failed HTTP/HTTPS requests with status codes
  • Frontend error logs with stack traces
  • Network request timeline and payloads
  • Browser metadata and environment details
  • No manual data collection required
Complete Technical Context
AI Model

AI Triage Agent

Our autonomous agent analyzes every report to instantly determine priority, assign the right developer, and categorize the issue - before it hits your backlog.

  • Instant priority scoring (P1-P5)
  • Smart assignee routing based on context
  • Automatic issue categorization
  • Learns from your team's history
  • Filters out noise and spam
  • Zero manual triage required
AI Triage Agent
AI Model

Semantic Duplicate Detector

Stop solving the same bug twice. Our semantic engine checks every new report against your existing backlog to block duplicates and link related issues.

  • Semantically compares issues (meaning vs keywords)
  • Blocks duplicate tickets automatically
  • Links related reports as rich comments
  • Prevents backlog bloat
  • Works across your issue tracking tools
  • Guarantees maximum developer ROI
Semantic Duplicate Detector
Features

Zero Bloat.
Maximum Power

Professional-grade bug reporting without the enterprise bloat or the enterprise price tag.

Professional Capture Tools

HD screenshot capture with pixel-perfect clarity
Professional annotation toolkit (pen, arrow, highlight, redact)
Session replay recording and playback
60-second full HD video recording
AI-generated reproduction steps
Text comments and detailed markup
Mobile-responsive capture widget

AI Intelligence Layer

Smart duplicate detection (learns your patterns)
Priority level suggestions
Intelligent assignee matching
Continuous learning from team decisions
Accuracy improves automatically over time

Seamless Integration

Works with all major issue trackers
Custom webhook support for any tool
Dashboard for setup and project management
5-minute setup process
One-line code integration
Multi-project organization

Complete Developer Context

Full console log capture
JavaScript error tracking with stack traces
Network request monitoring
Browser and device metadata
User session information
Custom field support

Works With
Your Issue Tracker

Sends reports directly to the tools you already use and love

Loved by
Developers

Trusted by development teams worldwide

"SnagRelay has revolutionized our bug reporting process. The integration with our issue tracker is seamless, and our QA team loves how detailed the reports are. We've reduced our bug resolution time by 40%."
SC
Sarah Chen
"The customizable widget fits perfectly with our brand, and the automatic sync keeps our entire team in the loop. SnagRelay is an essential tool for any development team."
MR
Marcus Rodriguez
"Finally, a bug reporting tool that captures everything developers need! No more back-and-forth asking for screenshots or browser details. SnagRelay gets it all automatically."
EJ
Emily Johnson

FAQs

Answers to the most common questions about SnagRelay

No. SnagRelay has a dashboard for setup and configuration, but bug reports go directly to your existing issue tracker. Your team manages everything in one place - the tool they already know and love.
Most bug tools force you to manage issues in their proprietary system, then sync (or not) with your real issue tracker. SnagRelay is a capture tool - it sends professional reports directly to your tracking software. You configure in our dashboard, but work in yours.
Under 5 minutes. Add our script tag, connect your issue tracker, and you're done. No complex configuration, no training required.
Our AI learns from your team's decisions. When someone changes a bug's priority or reassignee, the system remembers. Over time, suggestions match your team's actual workflow. It's automatic - you don't configure anything.
No. Your team members just click the widget, point at the problem, and add a comment. Everything else - screenshots, video, technical logs, reproduction steps - is captured automatically.
SnagRelay is a professional bug reporting tool that captures high-quality bug reports and delivers them to your existing issue tracker. It combines rich capture capabilities with AI intelligence to eliminate duplicates and suggest smart triaging.
We support all major issue trackers including Jira, Linear, Trello, and custom webhook integrations for any other tool.
No. Our widget is highly optimized, loads asynchronously, and runs only when activated. It has a negligible impact on your page speed and user experience.
Every report includes annotated screenshots, session replay recording, video recording, full error stack traces, console logs, network activity with payloads, browser metadata, and AI-generated reproduction steps.

Stop Triaging.
Start Automating

Join the teams using SnagRelay to eliminate ticket bloat and focus on delivering features, not paperwork.

No credit card required • Start your Free Plan today.