Automated Triage.
Zero Backlog Bloat.
The AI-powered bug reporting solution for web studios and engineering teams. Our autonomous Triage Agent captures verified evidence and blocks redundant tickets before they ever hit your backlog.
Autonomous Triage:
3-Step Automation Loop
From install to zero-backlog in three hands-off steps.
Integrate Widget
Drop the SnagRelay script on your site or app in seconds. No code refactor needed.
AI Triage & De-Duplication
Our AI Triage Agent determines priority and assignee, while the Semantic Duplicate Detector blocks redundant tickets.
Zero-Bloat Dispatch
Only unique, prioritised tickets reach your issue tracker—guaranteeing maximum developer ROI.
Powerful Features for Your Team
Everything you need to collect & manage bug reports efficiently
And so much more!
Everything You Need to Report Bugs Perfectly
Comprehensive tools that capture every detail developers need
Smart Screenshot Annotations
Capture and annotate screenshots without leaving your app. Highlight issues, draw attention to bugs, add comments, and hide sensitive information—all with intuitive tools.
- Highlight problem areas with color overlays
- Draw with pen tool for precise markings
- Add arrows to point at specific elements
- Comment directly on screenshots
- Hide/redact sensitive information (API keys, passwords)
- One-click capture, instant editing
Video Recording with Auto Reproduction Steps
The magic sauce: Every video automatically generates step-by-step reproduction instructions. No more "works on my machine" excuses.
- Records up to 60 seconds of screen activity
- Tracks every click and user interaction
- Auto-generates detailed reproduction steps
- Captures form inputs and navigation flow
- Developers know exactly what happened
- Perfect for complex, hard-to-describe bugs
Complete Technical Context
Capture everything developers need to fix bugs fast. Full console logs, error stack traces, and network activity—all automatically collected.
- All console errors and warnings captured
- Failed HTTP/HTTPS requests with status codes
- Frontend error logs with stack traces
- Network request timeline and payloads
- Browser metadata and environment details
- No manual data collection required
AI Triage Agent
Our autonomous agent analyzes every report to instantly determine priority, assign the right developer, and categorize the issue—before it hits your backlog.
- Instant priority scoring (P1-P5)
- Smart assignee routing based on context
- Automatic issue categorization
- Learns from your team's history
- Filters out noise and spam
- Zero manual triage required
Semantic Duplicate Detector
Stop solving the same bug twice. Our semantic engine checks every new report against your existing backlog to block duplicates and link related issues.
- Semantically compares issues (meaning vs keywords)
- Blocks duplicate tickets automatically
- Links related reports as rich comments
- Prevents backlog bloat
- Works across your issue tracking tools
- Guarantees maximum developer ROI
Integrations
Connect with your favorite project management tools
Add bug reports as cards to your Trello boards instantly.
- Board integration
- Label automation
- Due date setting
- Member assignment
Push bugs, feedback, and feature requests directly to your Linear issues.
- One-click issue creation
- Project and team assignment
- Priority and status syncing
- Automatic attachment upload
Seamlessly sync bug reports with your Jira projects and workflows.
- Automatic ticket creation
- Custom field mapping
- Status synchronization
- Attachment support
Why Engineering Teams
Choose Us
Zero Backlog Bloat
Our unique Semantic Duplicate Detector blocks redundant tickets from ever entering your issue tracker, guaranteeing maximum developer ROI by eliminating ticket bloat.
AI Triage Agent
The AI Agent automatically determines the priority and assignee for every report. It's a fully autonomous triage workflow.
Full Context, No Friction
Visual Snagging, Video Recording, and Console/Network Log Capture provide rich context without the back-and-forth.
What Our Customers Say
Trusted by development teams worldwide
"SnagRelay has revolutionized our bug reporting process. The integration with our issue tracker is seamless, and our QA team loves how detailed the reports are. We've reduced our bug resolution time by 40%."
"The customizable widget fits perfectly with our brand, and the automatic sync keeps our entire team in the loop. SnagRelay is an essential tool for any development team."
"Finally, a bug reporting tool that captures everything developers need! No more back-and-forth asking for screenshots or browser details. SnagRelay gets it all automatically."
Same Features. Better Price.
Enterprise-grade features at a fraction of the cost. Choose the plan that fits your team.
Free
Team
Business
14-day free trial • No credit card required
FAQ
Answers to the most common questions about SnagRelay
Stop Triaging.
Start Automating.
Join the teams using SnagRelay to eliminate ticket bloat and focus on delivering features, not paperwork.
No credit card required • Start your Free Plan today.