Bug reporting built for Azure DevOps
Every bug your testers and clients report lands on Azure Boards as a fully populated work item. Session replay, console logs, area path routing, and priority mapping — all handled automatically, so your team starts investigating immediately.
Works with Azure DevOps Cloud and Azure DevOps Server. Area path routing and sprint assignment supported.
Shed Collective
We switched from UserSnap primarily to cut costs, but were also impressed with the quality of the reports and level of detail the platform provides our devs. We cut our ‘cannot reproduce’rate by 80%
Michaela Drake
QA Engineer, Shed Collective
Live in under 5 minutes.
Connect Azure DevOps
Authenticate with your Azure DevOps organisation in one click. Map area paths to route bugs to the right team automatically. No manual setup required.
Add the widget to your site
Paste one line of code into your app or site. The SnagRelay widget is live for testers and clients immediately — works on any technology stack.
Bug reports become Azure work items
Every report creates an Azure DevOps work item with session replay, console logs, screenshots, area path, priority, and severity already mapped. Developers start debugging the same day.
What does SnagRelay include in every bug report?
01 / SCREENSHOT ANNOTATION
Click. Describe. Send.
No DevTools Required
Your tester, client, or QA engineer clicks the widget, annotates the issue, and sends. SnagRelay captures everything in the background — screenshot, repro steps, console logs, and network data — automatically.
02 / AI BUG SUMMARY
The Diagnosis Is
Already Written
Open the ticket and the hard work is done. AI has generated a clear title, identified the root cause, pinpointed the affected component — before your developer reads the first line.
03 / FULL PAYLOADS
When Screenshots Fail.
Every Request. Every Response.
When the bug is a wrong API response, a screenshot is useless. SnagRelay automatically captures full HTTP request and response bodies, headers, and timing — so developers see exactly what data broke the page. No "can you check the network tab?"
04 / SESSION REPLAY
Watch It Happen.
Mouse, Clicks & All
Session replay captures every scroll, click, and navigation automatically. Open the replay and watch exactly what the user did — no screen recording required from them.
05 / TRACKER DELIVERY
Full Context.
Straight to Your Tracker.
Every technical detail — session replay, console logs, full API request and response bodies, repro steps — lands directly in Jira, Linear, GitHub, GitLab, Trello, or Azure DevOps. No separate dashboard. No copy-paste. A ticket that's ready to fix the moment it arrives.
Goes to your Project Management tool
Stop guessing.
Start fixing
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