Every bug report, complete
SnagRelay captures everything a developer needs — annotated screenshot, AI summary, console logs, network payloads, and repro steps — automatically, so reporters never have to.
What does SnagRelay include in every bug report?
01 / SCREENSHOT ANNOTATION
One Click.
Capture Everything
A client, tester, or user clicks the widget, points at the issue, and writes what's wrong. SnagRelay grabs the screenshot, tracks every step, attaches console logs and network data, and delivers a complete report — automatically.
02 / AI BUG SUMMARY
The Diagnosis Is
Already Written
Open the ticket and the hard work is done. AI has generated a clear title, identified the root cause, pinpointed the affected component — before your developer reads the first line.
03 / TRACKER DELIVERY
Full Context.
Straight to Your Tracker.
SnagRelay doesn't just forward the report — it delivers the full technical picture: session replay, console logs, API request and response bodies, and auto-generated repro steps, all landing directly in your backlog.
04 / SESSION REPLAY
Watch It Happen.
Mouse, Clicks & All
Session replay captures every scroll, click, and navigation automatically. Open the replay in your dashboard and watch exactly what the user did — no screen recording required from them.
05 / DUPLICATE DETECTION
Same Bug.
Zero New Ticket
Every incoming report is compared by meaning against your entire backlog. When a match is found, the ticket is created and marked as a duplicate — automatically linked to the original.
06 / EXTENSION
What You See
Is What They Get
SnagRelay captures pages exactly as they appear in a real browser — no blank patches, no grey boxes, no missing embeds. For complex pages with iframes, live video, canvas renders, or interactive maps, the optional Chrome extension acts as a silent co-pilot, ensuring every pixel lands exactly as the visitor sees it.
07 / INTEGRATION
WordPress Site?
One Click Done
Install the SnagRelay plugin from the WordPress admin panel. It auto-embeds the widget on every page, attaches logged-in user data, and works with all major themes and builders.
Goes to your Project Management tool
Stop guessing.
Start fixing
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