Pricing
Priced per project. Never per reporter.
Start free with no card, or try a paid plan free for 14 days (card required). You pay for the projects, sites or apps you run — never for the people who report.
Free
1 project · 25 reports a month
$0forever
- 1 project · 25 reports a month
- Screenshot with markup
- Element, errors, console and network with bodies
- Repro steps
- 30-second session replay
- MCP for Cursor, Claude Code and Codex
- SnagRelay inbox or 1 tracker
- 7-day history
Start freeNo card needed
Solo
3 projects · unlimited reports
$12/ mo
$144 billed yearly
Start 14-day trial- 3 projects · unlimited reports
- Unlimited reporters
- Screenshots and markup
- 60-second replay and repro steps
- Console and network with bodies
- MCP for Cursor, Claude Code and Codex
- 30-day history
Most picked
Studio
10 projects · unlimited reports
$23/ mo
$276 billed yearly
Start 14-day trial- Everything in Solo
- 10 projects
- 5 team members
- Video recording
- 90-day history
Agency
Unlimited projects · unlimited reports
$63/ mo
$756 billed yearly
Start 14-day trial- Everything in Studio
- Unlimited projects
- 20 team members
- No SnagRelay badge
- Priority support
- 3-minute session replay
- 1-year history
The Free plan needs no card. Every paid plan starts with a 14-day trial, and a card is required to start it.
FAQ
Pricing questions, answered.
Is there a free trial?
Yes. Every paid plan starts with a 14-day trial, and a card is required to start it. The Free plan needs no card and has no time limit.
Is there a free plan?
Yes. Free covers one project with a monthly report allowance, screenshots with markup, the element, errors, console and network with bodies, a short replay, and MCP for Cursor, Claude Code and Codex. Video and team members are on paid plans. The exact limits are on the plan cards above. No card, no time limit.
Do you charge per seat?
No. Plans are priced by projects and reports, not per seat. Reporters are unlimited on every plan and submit without an account. Team members who work the reports come with Studio and Agency; the plan cards above show how many.
What counts as a project, site or app?
One project is one website or web app with SnagRelay installed. On WordPress it is one site, and in React Native it is one app.
Which trackers are included?
All of them on every plan: Jira, Linear, GitHub, GitLab, Trello and Azure DevOps. Each project sends reports to one tracker of your choice, or keeps them in the SnagRelay inbox. Free has one project, so one tracker or the inbox.
Can I cancel anytime?
Yes. Cancel from your account settings at any time. You keep access until the end of your current billing period.
Do you offer discounts for nonprofits or education?
Yes. We offer special pricing for nonprofits, educational institutions, and open-source projects. Contact us to learn more.
Do you send invoices, and is VAT included?
Paid plans are billed through Stripe. You can download an invoice from the billing portal. Prices on this page are in USD and exclude VAT, which Stripe adds where it applies.
Get started
Bug reports with the evidence attached.
Free to start, no card. Set up in a few minutes.