Igor
Ybug is a website feedback widget for teams that want annotated screenshots, unlimited reporters, and a low monthly price in euros. Stay with it when that is the whole job and your plan includes the evidence your developer actually needs. Look at an alternative when console recording, network logs or video sit on a higher tier than you intended to buy, or when the report has to include response bodies a coding agent can read. Checked 22 October 2026 on ybug.io/pricing. This is not a second copy of the Marker.io or BugHerd roundups; those links are below, and their prices are not repeated here.
What you are comparing
Ybug's pricing page sells a widget and a browser extension, EU hosting, and a short list of plans that add technical capture as you move up. Reporters are unlimited on every plan, including Free. Team members and projects are not: the caps are the price.
The mistake is to read "feedback widget" and assume every plan attaches the console and the network tab. On this page they do not. Basic limits console recording and does not include network request logging. Startup is where both are included, and where video recording starts. If you compare Ybug's entry price with a tool that attaches that evidence on every report, you are comparing different reports.
What each plan includes
Figures from ybug.io/pricing on 22 October 2026. Monthly prices are the higher number; annual is the lower one. A 10-day trial needs no card, and the FAQ says the account then moves to Free.
| Plan | Price | Size | Evidence and connections |
|---|---|---|---|
| Free | €0 | 1 project, 1 member | Unlimited feedback and reporters. 50 screenshots a month. No browser extension, no console recording, no network logging, no integrations. |
| Basic | €13 a month, or €10 billed annually | 3 projects, 3 members | Unlimited screenshots. Extension and user context. Console and error recording is listed as limited. No network request logging. Integrations: the table says 25 or more, only one per project. MCP server is listed as read-only. |
| Startup | €29 a month, or €23 billed annually | 7 projects, 7 members | Console recording included. Network request logging, video, webhooks, Intercom, project permissions and feedback replies. Integrations are no longer limited to one per project. Up to 2 file attachments per feedback. MCP server included, not marked read-only. |
| Company | €59 a month, or €47 billed annually | 15 projects, 15 members. Extra projects €3 a month. | REST API, team webhooks, custom fields, custom widget CSS, hide Ybug branding, up to 5 attachments. SSO is "contact us". MCP server included. |
The page also says every plan is EU-hosted and GDPR ready, with a data processing agreement. That is a reason to stay for teams that need the vendor to say so on the pricing page. A new SSO deal, custom limits or a signed SLA is a conversation, not a checkbox, except where the table already marks a feature included.
The table says "network request logging" from Startup upward. It does not say response bodies are stored. Before you tell a developer the payload will be on the ticket, send one report during the trial and open it. The same check is worth doing for the MCP server: Basic is marked read-only, and the page does not list the tools.
When to keep Ybug
- One or two sites, reporters who are not on the team, and a screenshot is the bug. Free or Basic covers that shape. Fifty screenshots on Free is the cap to notice.
- You want the vendor's EU-hosting and GDPR lines in the comparison. They are on the pricing page for every plan. Keep the page in the security review rather than a paraphrase.
- You need Intercom. It is listed from Startup. SnagRelay does not connect to Intercom.
- You need the widget unbranded, a REST API, or custom fields. Those are Company features on this table. If you need them, price Company, not Basic.
- An open-source project. The FAQ says open-source projects can get Ybug free, and non-profits get 30% off paid plans, if you ask and send a link. That is their offer, not an automatic checkout code.
When the widget is not enough
- You bought Basic and expected the network tab. It is not on Basic. Startup is the first plan that lists network request logging and included console recording. Compare Startup's price with the tool you thought you were buying, not Basic's.
- The developer asks for the response body. Logging that a request happened is not the same line as storing the body. If the trial report does not contain the body, Ybug is the wrong tool for that bug, at any tier the table shows today.
- You have more than a handful of client sites. Projects scale 1, 3, 7, 15, then €3 a month each on Company. An agency with a long book of sites should cost that out. Marker.io and BugHerd are the agency comparisons, in the posts linked below, not a second table here.
- Only one integration on Basic. A team that files to Jira and also wants a second destination is already on Startup. Count destinations before you count seats.
- A coding agent should fix the bug from the report. An MCP row on a pricing table is not a tool list. Read-only on Basic means the agent cannot do whatever "not read-only" means on Startup until you are on Startup, and you still need to know which tools exist. SnagRelay's MCP is the report itself: element, errors, bodies, and a resolve call. See the MCP comparison for how to read these claims side by side. Ybug is in that post; do not expect this one to restate that table.
Price the plan that has the evidence
Take a three-person team with two client sites. Bugs go to Jira. The developer has already asked for the response, not another screenshot.
Free does not qualify: no console, no network logging, no integration, and 50 screenshots a month. Basic is €13 a month, or €10 billed annually. It has the extension and a limited console. Network request logging is not on that row, and only one integration is included. Startup is the first plan that lists network logging, included console recording, and integrations without the one-per-project cap: €29 a month, or €23 billed annually, for 7 projects and 7 members. That is the number to put next to any other tool. Basic's price is the price of a thinner report.
Then file one report on the Startup trial and look for the response body. The table does not promise it. If the body is missing, Company will not add it. Company, at €59 a month or €47 billed annually, adds the API, hidden branding and custom fields. The capture row is the same. The comparison at that point is with a tool that puts the body on the report, not with a higher Ybug tier.
Seats are the other half of that bill. Startup includes 7 members. A developer who only reads tickets still counts as a member, because the cap is team members, not reporters. Reporters are unlimited, which is why clients are cheap and colleagues are not. If most of the people you would add never file a bug and only open Jira, you are about to pay for seats you do not need. SnagRelay is priced per project rather than per reader. Compare that shape on pricing with Startup's 7 seats, using your real headcount. Do it before the trial ends: the FAQ says the account moves to Free when the 10 days are up.
Where to look instead
| Need | Look at |
|---|---|
| Agency reviews, guests, and more project tools than a single widget integration | Marker.io alternatives |
| A board, including Figma and PDFs | BugHerd alternatives |
| How to choose among agency feedback tools without repeating those two | Client feedback tools for agencies |
| A recorder your own team will run | Bird Eats Bug |
| Response bodies and a report a coding agent can act on | SnagRelay |
Where SnagRelay fits, and where it does not
SnagRelay fits when the report is for a developer or an agent and the evidence has to be on it without a tier puzzle. The reporter points at the element, with no account. The report includes the console error with file and line, the request and the response body, the steps and a short replay, and it goes to the inbox or to Jira Cloud, Linear, GitHub, GitLab.com, Trello or Azure DevOps Services. The agent reads it over MCP. You are not billed per reporter. Current limits are on pricing.
SnagRelay is the wrong alternative when Ybug's Company features are the reason you pay: hide branding, a REST API, custom fields, Intercom, or a vendor statement that the data is EU-hosted. SnagRelay does not offer Intercom. It does not offer a public "EU-hosted" line you can paste into a questionnaire from this blog; use security for what the product actually strips before a report is sent, and ask if hosting region is a procurement requirement. It also has no feedback-reply thread inside a Ybug-style inbox. The reporter hears back when the report is marked resolved, by email.
If you leave, add the new widget or the Chrome extension on staging, send one report to the tracker you use, tell people which button replaced Ybug, then remove the Ybug script. Export anything you need first. There is no automatic migration.
FAQ
What is the best Ybug alternative?
For a handful of sites and screenshot feedback, Ybug is often the tool, not the thing you replace. For agency client review, start with Marker.io or BugHerd. For a report that includes response bodies and can be read by a coding agent, SnagRelay. Match the report you need, then the price.
Does Ybug capture console logs on the cheap plan?
Not on Free. On Basic, the pricing table says console and error recording is limited. It says console recording is included from Startup, which is also where network request logging and video start. Check a real report before you rely on "limited".
Is Ybug's MCP server on every plan?
The pricing table lists an MCP server from Basic upward, and marks Basic as read-only. Startup and Company are not marked read-only. The page does not publish the tool list. Read that list in Ybug's docs on the day you decide.
Are Ybug reporters free?
Yes. Every plan on the page says unlimited reporters. You pay for team members and projects. Extra projects are listed only on Company, at €3 a month.