Bug reporting built for GitLab
Give your testers and clients a one-click way to report bugs that land directly in your GitLab project as Issues. Session replay, console logs, and annotated screenshots attached automatically — so developers fix bugs instead of chasing context.
Works with GitLab Cloud and GitLab Self-Managed. Labels and milestones supported.
Shed Collective
We switched from UserSnap primarily to cut costs, but were also impressed with the quality of the reports and level of detail the platform provides our devs. We cut our ‘cannot reproduce’rate by 80%
Michaela Drake
QA Engineer, Shed Collective
Live in under 5 minutes.
Connect GitLab via OAuth
Authenticate with your GitLab instance in one click — cloud or self-hosted. Choose the project and group that receives bugs. No tokens to manage.
Add the widget to your site
Paste one line of code into your site or app. The SnagRelay widget is live for testers and clients immediately — works on any stack.
Bug reports become GitLab Issues
Every report creates a GitLab Issue with session replay, console logs, screenshots, labels, and environment details already populated. Labels and milestones assigned automatically by severity.
What does SnagRelay include in every bug report?
01 / SCREENSHOT ANNOTATION
Click. Describe. Send.
No DevTools Required
Your tester, client, or QA engineer clicks the widget, annotates the issue, and sends. SnagRelay captures everything in the background — screenshot, repro steps, console logs, and network data — automatically.
02 / AI BUG SUMMARY
The Diagnosis Is
Already Written
Open the ticket and the hard work is done. AI has generated a clear title, identified the root cause, pinpointed the affected component — before your developer reads the first line.
03 / FULL PAYLOADS
When Screenshots Fail.
Every Request. Every Response.
When the bug is a wrong API response, a screenshot is useless. SnagRelay automatically captures full HTTP request and response bodies, headers, and timing — so developers see exactly what data broke the page. No "can you check the network tab?"
04 / SESSION REPLAY
Watch It Happen.
Mouse, Clicks & All
Session replay captures every scroll, click, and navigation automatically. Open the replay and watch exactly what the user did — no screen recording required from them.
05 / TRACKER DELIVERY
Full Context.
Straight to Your Tracker.
Every technical detail — session replay, console logs, full API request and response bodies, repro steps — lands directly in Jira, Linear, GitHub, GitLab, Trello, or Azure DevOps. No separate dashboard. No copy-paste. A ticket that's ready to fix the moment it arrives.
Goes to your Project Management tool
Stop guessing.
Start fixing
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