How It Works

Production-Ready in
Minutes

STEP 1

Add Script Tag

Drop one line of JS into your app. Loads async, zero performance impact.

30 sec
STEP 2

Connect Tracker

OAuth with Jira, Linear, or Trello. Map projects and set defaults.

1 min
STEP 3

Users Report Bugs

One click captures screenshot, replay, logs, network, and environment.

Instant
STEP 4

AI-Triaged Issues Arrive

Enriched reports land in your tracker with steps, priority, and assignee.

Automatic

From Zero to Hero

No complex configuration. No lengthy tutorials. Just add one line of code and start capturing bugs with AI-powered insights.

1

Connect Your Issue Tracker

Authenticate with your favorite issue tracker using OAuth. SnagRelay supports Jira, Linear, Trello, and more. Map your projects, set default assignees, and configure custom fields - all through our intuitive dashboard.

  • One-click OAuth authentication
  • Project and team mapping
  • Custom field configuration
  • Multiple integration support
2

Install the Script

Add SnagRelay to your application by including a single script tag in your HTML. The script loads asynchronously and has zero impact on your page performance. You can also install via npm if you prefer a package manager approach.

<script> window.onSnagRelayLoad = function(api) { api.init(); }; var script = document.createElement('script'); script.defer = 1; script.src = 'https://app.snagrelay.com/widget/load/{API_KEY}?onload=onSnagRelayLoad'; document.getElementsByTagName('head')[0].appendChild(script); </script>
  • Async loading - no blocking
  • Tiny footprint (< 50KB gzipped)
  • Works with any framework
  • Automatic updates included
3

Your Team Reports Bugs

Once installed, SnagRelay adds a subtle widget to your application. Team members click the widget, select what to report, annotate screenshots, and hit submit. Everything is captured automatically: screenshots, session replay, console logs, network activity, and browser metadata.

  • One-click bug capture
  • HD screenshot with annotations
  • Session replay recording
  • Complete technical context
4

Receive AI-Triaged Issues

Bug reports are automatically analyzed by our AI triage agent before landing in your issue tracker. The AI determines priority, suggests assignees, categorizes the issue, and checks for duplicates. Your team gets clean, actionable tickets without manual triage work.

  • Automatic priority scoring
  • Smart assignee routing
  • Duplicate detection
  • Rich context and screenshots

Why Teams Love Our Setup

Lightning Fast

From signup to first bug report in under 5 minutes. No training required.

Secure by Default

SOC 2 compliant, GDPR ready, and 256-bit SSL encryption on all data.

Zero Maintenance

Automatic updates, no configuration drift, and always backward compatible.

Stop Triaging.
Start Automating

Join the teams using SnagRelay to eliminate ticket bloat and focus on delivering features, not paperwork.

No credit card required • Start your Free Plan today