How SnagRelay Works
Get started in minutes. Add one line of code, connect your issue tracker, and start receiving rich, ready-to-act bug reports instantly.
Production-Ready in
Minutes
Add Script Tag
Drop one line of JS into your app. Loads async, zero performance impact.
Connect Tracker
OAuth with Jira, Linear, or Trello. Map projects and set defaults.
Users Report Bugs
One click captures screenshot, replay, logs, network, and environment.
Triaged Issues Arrive
Enriched reports land in your tracker with repro steps, priority, and the right assignee — automatically.
From Zero to Hero
No complex configuration. No lengthy tutorials. Just add one line of code and start capturing bugs with complete technical context.
Connect Your Issue Tracker
Authenticate with your favorite issue tracker using OAuth. SnagRelay supports Jira, Linear, Trello, GitHub, and more. Map your projects, set default assignees, and configure custom fields - all through our intuitive dashboard.
- One-click OAuth authentication
- Project and team mapping
- Custom field configuration
- Multiple integration support
Install the Script
Add SnagRelay to your application by including a single script tag in your HTML. The script loads asynchronously and has zero impact on your page performance. You can also install via npm if you prefer a package manager approach.
<script>
window.onSnagRelayLoad = function(api) {
api.init();
};
var script = document.createElement('script');
script.defer = 1;
script.src = 'https://app.snagrelay.com/widget/load/{API_KEY}?onload=onSnagRelayLoad';
document.getElementsByTagName('head')[0].appendChild(script);
</script>- Async loading - no blocking
- Tiny footprint (< 50KB gzipped)
- Works with any framework
- Automatic updates included
Your Team Reports Bugs
Once installed, SnagRelay adds a subtle widget to your application. Team members click the widget, select what to report, annotate screenshots, and hit submit. Everything is captured automatically: screenshots, session replay, console logs, network activity, and browser metadata.
- One-click bug capture
- HD screenshot with annotations
- Session replay recording
- Complete technical context
Issues Land Ready to Fix
Bug reports are automatically scored, categorized, and routed to the right developer before landing in your issue tracker. Priority is set, duplicates are caught, and assignees are suggested — your team gets clean, actionable tickets with zero manual triage.
- Automatic priority scoring
- Smart assignee routing
- Duplicate detection
- Rich context and screenshots
Why Teams Love Our Setup
Lightning Fast
From signup to first bug report in under 5 minutes. No training required.
Secure by Default
SOC 2 compliant, GDPR ready, and 256-bit SSL encryption on all data.
Zero Maintenance
Automatic updates, no configuration drift, and always backward compatible.
Stop Triaging.
Start Automating
Join the teams using SnagRelay to eliminate ticket bloat and focus on delivering features, not paperwork.
No credit card required • Start your Free Plan today