From first click
to fixed ticket.
Add one line of code, connect your issue tracker, and start receiving rich, ready-to-act bug reports instantly. Setup takes under 2 minutes.
Up and running in three steps.
01
Connect your issue tracker
OAuth with Jira, Linear, GitHub, or Trello. One click and your projects are mapped. Bug reports land directly in your existing workflow — no new tool for devs to check.
02
Add one script tag
Drop a single async script into your site, WordPress, or app. Under 50 KB gzipped, zero performance impact. Works on any framework. Takes under 2 minutes.
03
Your team starts reporting
Click the widget, annotate, and hit send. SnagRelay captures the screenshot, replay, console logs, network data, and repro steps automatically — no technical skill required.
No complex config.
No lengthy tutorials.
01 / CONNECT
Connect Your Issue Tracker
Authenticate with your favourite issue tracker using OAuth. SnagRelay supports Jira, Linear, Trello, GitHub, and more. Map your projects, set default assignees, and configure custom fields — all through the dashboard.
- One-click OAuth authentication
- Project and team mapping
- Custom field configuration
- Multiple integrations at once
02 / SETUP
Install the Script
Add SnagRelay to your application with a single script tag. The widget loads asynchronously and has zero impact on page performance. Install via npm if you prefer a package manager.
<script>
window.onSnagRelayLoad = function(api) { api.init(); };
var s = document.createElement('script');
s.defer = 1;
s.src = 'https://app.snagrelay.com/widget/load/{API_KEY}';
document.head.appendChild(s);
</script>- Async loading — no blocking
- Tiny footprint (< 50 KB gzipped)
- Works with any framework
- Automatic updates included
03 / REPORT
Your Team Reports Bugs
Once installed, SnagRelay adds a subtle widget to your app. Team members click, annotate, and hit send. Everything is captured automatically: screenshots, session replay, console logs, network activity, and browser metadata.
- One-click bug capture
- HD screenshot with annotations
- Session replay recording
- Complete technical context
04 / FIX
Full Context Lands in Your Tracker
The complete technical picture — session replay, console logs, full API request and response bodies, and repro steps — lands directly in Jira, Linear, GitHub, GitLab, or Azure DevOps. Developers open the ticket and start fixing, not investigating.
- Full API request & response bodies attached
- Smart assignee routing
- Duplicate detection
Stop guessing.
Start fixing
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