Jira integration

Bug reporting built for Jira

Every bug your testers and clients report lands in Jira as a populated ticket: the element they pointed at, console errors, requests with their bodies and the steps before the report. Captured automatically, no manual work.

Works with Jira Cloud. Two-way status sync is on higher plans.

SnagRelay Jira Integration - bug reports land as Jira tickets automatically

Setup · 3 steps

Live in under 5 minutes.

  1. 01

    Connect

    Authenticate with your Jira Cloud site in one click. No API keys to copy. No developer setup required.

  2. 02

    Add the widget

    Paste one line of code into your site or install via the WordPress plugin. The widget appears for testers and clients immediately.

  3. 03

    Tickets appear

    Every report creates a Jira ticket with the element, console errors, requests and bodies, repro steps and browser info already attached. Priority comes from your field mapping.

The artifact

What a Jira ticket contains.

  • The element the reporter pointed at: label, component and selector
  • Console and JavaScript errors with file and line
  • Requests with status, URL and request and response bodies, failed and successful
  • Repro steps and a session replay of the moments before the report
  • URL, browser, OS and viewport
  • On paid plans: the screenshot with the reporter's marks

For coding agents

And your agent can pull it.

Connect the SnagRelay MCP server to Cursor, Claude Code or Codex and ask it to fix the Jiraitem by its key. It reads the same evidence, and when the fix lands the reporter gets a “fixed” email.

See how it works

Plans and limits are on the pricing page.

Get started

Bug reports with the evidence attached.

Free to start, no card. Set up in a few minutes.

Start free