Igor
Instabug became Luciq in 2025: a mobile observability platform (crashes, performance, session signals) sold as enterprise, priced on daily active users and seats, no public self-serve tiers on luciq.ai/pricing (checked 19 October 2026). Shake is a bug and crash reporting SDK with a free plan and paid plans from $160 a month Starter (shakebugs.com/pricing; the same page also lists higher Premium and Organization prices depending on billing). Neither is "wrong". They are a different job from a tester-sent React Native report that a coding agent reads. This is the roundup that belongs next to SnagRelay for React Native.
Crash platform versus tester report
Luciq/Instabug and Shake instrument the app to catch crashes, ANRs, performance and (in Shake's case) in-app bug reports with a shake gesture. That is production telemetry plus a report form. SnagRelay's React Native SDK is the report a tester or client sends on purpose: their words, an annotated screenshot, requests with bodies, console and JS errors, last screens if you added the navigation hook, and the build. It does not replace Sentry or Luciq for crash volumes. Keep a crash tool. Add a report tool if QA still files "app is broken" without a payload.
When Luciq (Instabug) is still the answer
You have a consumer app at scale, you need crash and performance monitoring in one SDK, you can talk to sales, and DAU-based pricing matches how you already think about mobile. Switching off Instabug because a blog post prefers a QA widget would be careless. The React Native page's own FAQ: keep Sentry (or Luciq) for crashes; SnagRelay is the tester's report.
When Shake is the answer
You want a public price, an SDK for iOS, Android, React Native and web, crash reports plus bug reports, MCP called out on the pricing grid, and you will pay from $160 a month once you leave Free (20 bug reports a month on Free, 3 seats, 1 month retention, 10 000 SDK inits). Confirm current numbers on their page; the layout shows more than one Premium/Organization figure. Shake is closer to SnagRelay's job than Luciq is, with a much heavier crash-and-session product around it.
When SnagRelay is the alternative
QA or clients test a React Native build, you want that report in Jira, Linear, GitHub, GitLab, Trello, Azure DevOps or the inbox, and a Cursor/Claude/Codex agent should read it over MCP. The SDK captures screenshot markup, the last 50 requests (agent sees up to 20, failures first), console and JS errors, build (app version, React Native, Hermes, New Architecture), Expo updateId and channel when expo-updates is installed. Last 15 screens only if you add the navigation hook; it does not record itself. No session replay. No offline queue. Expo Go: form, shake and network work; screenshots need a dev client or bare app. Secrets stripped on the device. Switching from Instabug: install the package, wrap the provider, remove the Instabug SDK, ship a build; the tracker can stay.
Priced per app, never per reporter. See pricing. Do not claim feature parity with Luciq's observability suite; it is not that product.
A blunt pick
- Need crash platform + enterprise process. Luciq, or Sentry plus something else.
- Need a mobile bug+crash SDK with a public price list. Shake, and read the init add-ons.
- Need QA/client reports with bodies for an agent, on React Native 0.76+ New Architecture. SnagRelay.
FAQ
Is Instabug still a product?
The company rebranded to Luciq. Same lineage, positioned now as agentic mobile observability, sales-led pricing on DAU and seats.
What is a good Instabug alternative for React Native QA?
If you needed crash monitoring, look at Luciq or Sentry. If you needed testers to file reproducible reports, look at Shake or SnagRelay. They are not drop-in replacements for each other.
Does SnagRelay do crash reporting?
No. Keep Sentry, Luciq or Shake for crashes. SnagRelay is the report someone sends.
Does the React Native SDK include session replay?
No. It can include the last 15 screens if you add the navigation hook, plus screenshot, requests, errors and build.