BugHerd gives agencies a visual task board for client feedback on websites, designs and PDFs. SnagRelay has no board of its own to manage: every report goes to your coding agent, your tracker, or an inbox, with the evidence a developer needs already attached.
Side by side
| SnagRelay | BugHerd | |
|---|---|---|
| Where feedback lives | Inbox, or Jira Cloud, Linear, GitHub, GitLab.com, Trello, Azure DevOps Services | A BugHerd project board, with integrations to push tasks to other tools |
| Clients and guests | Report without an account. Reporters never count as seats | Unlimited client users |
| What it can give feedback on | Your site or app, through the widget | Websites, Figma designs, PDFs and images |
| Developer context | Element, console errors, requests with bodies, repro steps, replay | Screenshots and technical metadata (browser, OS, screen size), video feedback |
| Agent access | MCP server on every plan, with related history and resolve | MCP (beta) on its pricing page |
| AI | AI-written ticket titles | Auto-title generation, auto-tagging and similar task detection on higher plans |
| Pricing | Per project, never per reporter | Per member. See below |
What BugHerd does well
- The board. Clients pin feedback to a place on the page and see it move across a board, which suits agency client reviews.
- Beyond websites. Feedback on Figma designs, PDFs and images, with text edit suggestions and video feedback.
- Client collaboration features on higher plans: custom branding, a client project board and private team commenting.
- A long integration list, with Jira, Asana, Linear, ClickUp and Monday.com on its Premium plan.
Where SnagRelay is different
Reporters point at the element
The reporter clicks what is wrong. The report records its label, component and selector and outlines in red the elements tied to an error or a failed request. See the element picker.
Requests with bodies, failed and successful
Each report carries the console errors and the requests around it, with request and response bodies, so a 200 with the wrong data is visible. See what every report includes.
Your coding agent reads it, and the reporter hears back
Cursor, Claude Code and Codex read a report by key over MCP, pull any payload on demand, and resolve it with mark_issue_resolved, which sends the reporter a "fixed" email. get_related_history shows earlier bugs like it.
Priced per project, never per reporter
See SnagRelay pricing. Reports can stay in the inbox or go to one of Jira Cloud, Linear, GitHub, GitLab.com, Trello or Azure DevOps Services.
Pricing
Checked 9 October 2026 on BugHerd's pricing page: Standard at $50 a month (5 members), Studio at $80 (10 members) and Premium at $150 (25 members) on monthly billing, with lower prices for yearly billing and extra members available per user. Client users are unlimited. SnagRelay is priced per project, not per member or reporter; see SnagRelay pricing. Competitor prices change, so check their page before you decide.
Who should choose which
Choose SnagRelay if developers or a coding agent fix the bugs and you want reports in your tracker or inbox rather than on a separate board. Choose BugHerd if you run client reviews that need a visual board, or you collect feedback on Figma files and PDFs as well as websites.