Is SnagRelay a developer tool?

SnagRelay is installed by developers (one script tag, 2 minutes) and the reports are consumed by developers. But it's built for the people who REPORT bugs — QA engineers, testers, PMs, clients, and end users. The goal: make every bug report so complete that developers never ask for more context.

Do reporters need technical knowledge to use SnagRelay?

No. Reporters click the widget, describe the issue, and send. SnagRelay automatically captures all technical context — page state, API data, console errors, network requests, and error traces. No developer tools required. No training needed.

Do I need to use a separate issue board?

No. SnagRelay has a dashboard for setup and configuration, but bug reports go directly to your existing issue tracker. Your team manages everything in one place — the tool they already know and love.

How long does SnagRelay setup take?

Under 5 minutes. Add one script tag, connect your tracker via OAuth, and you're live. No complex configuration, no training required.

What specific technical context does SnagRelay capture?

Every report includes annotated screenshots, session replay recording, video recording, full error stack traces, console logs, network activity with full request and response payloads, browser metadata, and auto-generated reproduction steps.

Can I use SnagRelay on staging and production separately?

Yes. Create a separate project for each environment. Each gets its own script tag, its own routing rules, and reports stay isolated. Same account, separate configurations — so a bug filed on staging doesn't land in the same Jira queue as a production incident.

Will SnagRelay impact website performance?

No. The widget loads asynchronously and only activates when the user opens it. It has no measurable impact on page speed or Core Web Vitals.

Pricing

Feature

Error Trace.
From Click to Crash

SnagRelay connects the user action, the network call, and the JavaScript error into a single connected timeline in every bug report. No more switching between Sentry, LogRocket, and Jira to piece together what happened.

→User action that triggered the error chain
→Network request that returned wrong data
→JS error with full stack trace
→Component and line number — not just a message
→Everything in one timeline — zero tool-switching
→Smart Error Summary — auto-diagnosis from error, snapshot, and payload
→AI Agent Ready — feed the snapshot link to Cursor, Copilot, or Devin

Start for free →

One timeline, not three tools

A typical debug loop: open Sentry for the error, open LogRocket for the session, open the network tab for the API call, cross-reference the Jira ticket. SnagRelay collapses all of this into a single timeline in the bug report — user action → network request (with full payload) → JS error with stack trace and component location. The causal chain is explicit.

Smart Error Summary

Every report with an error trace gets an automatic plain-language diagnosis — cross-referenced against the page snapshot and the API response body. Developers see the likely cause and fix direction before opening a single file.

AI Agent Ready

Every report generates a shareable link. Paste it into Cursor, Copilot, Devin, or any AI coding agent. The agent receives the full context — DOM, payload, error, stack trace — and can propose a fix immediately. No vague descriptions, real data.

Ready to try it?

Capture your first bug report in under 5 minutes.

No credit card required. Free plan available.

Start for free →

More features

Automation

Same Bug. Zero New Ticket

Every incoming bug report is compared semantically against your entire backlog. Duplicates are detected automatically, linked to the original ticket, and never bloat your backlog again.

Learn more Feature

One Click. Capture Everything

Capture pixel-perfect HD screenshots the moment a bug is reported. Annotate with highlights, arrows, freehand drawings, and redaction tools — then ship it straight to your tracker, already triaged.

Learn more

Get started

Stop guessing.
Start fixing

Join QA teams, PMs & agencies · No credit card required

Start for free →

Error Trace.From Click to Crash

One timeline, not three tools

Smart Error Summary

AI Agent Ready

Same Bug. Zero New Ticket

One Click. Capture Everything

Stop guessing.Start fixing

Error Trace.
From Click to Crash

Stop guessing.
Start fixing